Know Your Consumer Rights in Ghana
Every consumer in Ghana has the right to safety, information, choice, and redress.
4 min readen
Short, practical lessons on consumer rights, mobile money safety, fraud awareness and financial literacy — built for everyday Ghanaian consumers.
Every consumer in Ghana has the right to safety, information, choice, and redress.
SIM swap, fake agent reversals, and 'wrong number' tricks are the most common mobile money scams in Ghana.
Hidden charges and unauthorized debits often slip past consumers who don't review statements monthly.
Auto-renewing data bundles and premium SMS subscriptions are the leading causes of unexpected telecom charges.
Counterfeit goods and non-delivery scams are rising on Ghanaian social commerce platforms.
Counterfeit pharmaceuticals and cosmetics pose real health risks in Ghanaian markets.
Many international products sold in Ghanaian markets have never been registered locally. Here is how to check, and what your risks are.
Eight checks to do before you pay any online seller in Ghana — including the new rules on social-commerce.
A formal dispute process exists. Use it — but follow the deadlines.
The Sale of Goods Act 1962 gives you specific remedies when goods are defective. This explains them.
Recalls are not just an inconvenience. Here is how to check whether a product you own has been recalled — and what you are entitled to.
Packaging, labelling, holograms, batch matching and what to do if you suspect a fake.
Use the FDA online product register to verify any food, drug, cosmetic, herbal or device before you buy.
How SIM-swap, fake reversal, and family-emergency scams work — and what to do in the first 15 minutes after you suspect fraud.
Step-by-step instructions for reporting unsafe food, medicine, cosmetics or supplements to the Food and Drugs Authority.
A plain-language summary of the rights Ghanaian consumers can enforce under the Sale of Goods Act, the Public Health Act and FDA, GSA, NCA and PURC regulations.